Terms and Conditions

1. Terms and Conditions

1.1 General
1.1.1 Home Diagnostics ("We", "Us" or "Our"), owned by Online Medical Services Limited of 7 Tufton Street, London SW1P 3QB, undertakes to send the user ("You") any goods ordered by the user. Where a sexual health testing kit is ordered, the sample will be sent by You to our contracted laboratory for the purposes of testing for the sexually transmitted infection that you have requested to be screened.

1.1.2 Such goods are subject to the terms and conditions of this agreement.

1.2 Warranties by the User

1.2.1 You warrant and undertake to complete the registration form truthfully and honestly, disclosing all relevant information truthfully and to the best of your knowledge. Where a testing kit for the purposes of sexual health screening is ordered, you agree to promptly send your sample to the laboratory in the business reply envelope provided.

1.2.2 This agreement becomes immediately void if You answer any question untruthfully. For sexual health testing kits it is in your interests to return the sample as quickly as possible but you acknowledge that you have been advised to wait a certain number of days before you provide your sample if you are being tested after a perceived risky event and you do not have any symptoms. The number of days that you must wait is specific to each test and you confirm that you have read the information page for the test that you have purchased.

1.2.3 If you have recently taken antibiotics this may interfere with the test results of any sexual health screening testing kits. We generally recommend waiting 3 weeks before producing a sample for testing as there is an elevated chance of a false result inside this window.

1.2.4 You warrant that you are 18 years of age or older.

1.2.5 If you have a reactive result for HIV then you agree to attend a sexual health clinic to have the test result confirmed.

1.2.6 You understand that treatments cannot be prescribed to you for any blood borne virus and you will have to make an appointment in a face to face environment. This is also recommended where there is a positive result for Syphilis.

1.3 Warranties by Home Diagnostics

1.3.1 We warrant and undertake that your registration form and order will only be viewed by a member of staff at Home Diagnostics and that information stored by Us will only be available to You and Home Diagnostics staff. Where a sexual health screening testing kit is ordered, the test results will only be available to You, Home Diagnostics and the staff at the laboratory. Only your names and date of birth will be disclosed to the laboratory staff for the purposes of identification when the results are returned. Under no circumstances will your address or other details be disclosed to members of the laboratory staff.

1.3.2 For sexual health screening testing kit your results will be available to view online on entering your login ID and password. These results will only be capable of being viewed by Home Diagnostics staff.

2. Intellectual Property

2.1 All material contained and presented on this website, including but not limited to text and graphics is the copyright or similar rights of Home Diagnostics, unless otherwise expressly stated.

2.2 We reserve the rights and strictly forbid any unauthorised use or duplication. Any statutorily authorised rights to print or download are strictly limited for your sole personal use. No material, however, can be used for any commercial purpose whatsoever.

2.3 Any copies of the pages of this website which You save, by any means whatsoever, can only be used for subsequent viewing purposes or to print extracts for personal use.

2.4 Unless otherwise expressly permitted in writing, You may not create a database in any form whatsoever of these web pages.

3. Disclaimers

3.1 We do not represent nor make any warranty in respect of the accuracy, reliability or continuous supply of any of the information on this website. The services and information contained on this website are only for general information and use and are not intended to address Your particular requirements.

3.2 Any reliance You place upon any material on this website will be at your sole risk. We reserve the right in Our sole discretion, but without any obligation, to make amendments or improvements to, or withdraw or correct any error or omission in any of the material without notice.

3.3 Our services and the materials on this website are provided by Us on an "as is" basis and We expressly disclaim any and all warranties (subject to clause 1.3 above), express or implied, to the extent permitted by applicable law.

3.4 To the fullest extent permitted by applicable laws, We hereby disclaim all liability for any claims, loss, demands, or damages of any kind whatsoever with respect to our services, information and materials given by us including, without limitation, direct, indirect, incidental or consequential loss or damages. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise.

3.5 Your visit to and use of this website and any dispute over liability is subject to these disclaimers and the laws of England and Wales.

4. Cookies

4.1 You confirm that you have been notified that this website uses cookies. You can read more about cookies here.

Lab Man

How can we help you?

We offer a wide range of tests in these categories:

Health & Wellbeing

Sexual Health

Diabetes Tests

Blood Pressure

Fertility & Pregnancy

Urine Tests

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A service you can trust

Home Diagnostics is affiliated with The Online Clinic, a leading UK provider of online medical services.

Lab Tech

Every Home Diagnostics
health test comes with more


Discretion from end to end. This means plain, unbranded packaging, secure systems and no data sharing.


Lab results delivered to you securely online in as litte as four hours after processing your test.


An interpretation of your results from a licenced UK doctor to help you make sense of whats going on.


A home delivery prescription service for medication from our affiliated partner, The Online Clinic, based on your test results.


Peace of mind.

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Three simple steps to
find your peace of mind


Your Home Diagnostics test will arrive quickly and may be as simple as a finger-prick or urine sample - nothing to worry about.


Just pop your sample in the post (shipping is prepaid) and it will be analysed by experts at a top UK testing laboratory.


We'll let you know the outcome quickly and match you with a friendly GP who will carefully interpret the results for you.


If you want to, follow up with the GP to ask any question to make sure you understand the results and any next steps.


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We hope you'll find what you're looking for on our website, but please give us a ring on 020 3827 6865 if you have any questions. Or just click the button below and send us a message.

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